WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE DIRECTOR OF PRODUCT ROLE AND OUR TEAM:

GigMasters (part of XO Group) is seeking a Director of Product Management to accelerate our transition to our next generation transactional marketplace. In the next year, GigMasters will undergo a complete transformation, including a rebranding and a relaunching of the platform and strategy. This is an opportunity to lead the charge during an exciting company pivot!

In this role, you’ll be the strategic and visionary leader on the product side, backed up by the GigMasters product team who have deep industry knowledge in managing a two-sided transactional marketplace. You will bring a combination of strong vision and high-level product process to ensure our success. You’ll drive modern best-practice product management. You’ll partner with editorial, marketing, and sales to build and launch the new GigMasters platform to balance business and user needs. You’ll join our small, high powered Product Leadership team, which works closely together and drives much of XO Group’s strategic direction. XO Group is a product and user centric company, seeking to solve the most important challenges while developing fantastic people. We work with autonomy, clear goals, and purpose.

RESPONSIBILITIES:

  • Join as part of an ambitious founding team set to launch a new platform and reinvigorated business model.
  • Be the company go-to for these product areas and key partner to other functional leaders
  • Help set squad direction and strategy to meet or exceed product and business goals such as volume, engagement, NPS, and revenue
  • Develop a small team of great Product Managers who love what they do, and help them grow their careers
  • Be an important partner for the editorial, business, technical, sales, and operational teams as well as for other product leaders
  • Represent your squads and product leadership at the company level in cross-company discussions, presentations, and external events

SKILLS & EXPERIENCE:

  • 5+ years of product management, including facility with modern product management (agile, lean, iterative, outcome oriented, user-science informed)
  • Experience leading a product from conception to launch to maturity
  • Ability to set strategic direction for your group and with executive team
  • Experience with and respect for user science - intention (interviews, focus groups, surveys), action (usability, AB, analytics), etc.
  • Success growing products that balance user and business needs
  • Strategic mindset, understanding of business models and revenue thinking - you’re able to balance user and business needs while growing both
    • MBA is a plus
  • Consumer content, marketplace, and/or mobile product experience is a strong plus

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE SR. PRODUCT DESIGNER ROLE AND OUR TEAM:

We are looking for a full-stack product designer who wants to build products that matter! The Knot product designers are partners in full-stack, agile squads—collaborating on purposeful solutions that transform our business and deliver the highest value and experience to our planning couples.This is a great opportunity to be a part of a mid-size, entrepreneurial company with a lively start-up feel and to create user-first digital products for a passionate community of users.

RESPONSIBILITIES:

Be a great product squad partner

  • Work as a partner in an autonomous, full-stack, product team, contributing at a strategic and tactical level on defining requirements, producing wireframes, storyboards, user flows, user interfaces and interactions, visual designs, prototyping, testing, and delivering pixel perfect design assets.
  • Work with web development and engineering teams to meet technical requirements for projects while balancing needs of users with technical constraints and business objectives.
  • Lead design studios to facilitate a shared design process and continue to raise the design IQ of partners.

Be a great product designer

  • Know and love our users, understand their pain points, listen to their feedback, walk in their shoes, be their champions.
  • Research, test, learn, iterate. Repeat.
  • Effectively present to and discuss solutions with stakeholders.
  • Maintain a spirit of shared ownership, cooperation, and accountability through all phases of product development.

Be a great design team partner

  • Contribute to the brand visual language and cohesive user experience as an ongoing creative endeavor through the honing of our brand digital guidelines, growth of our pattern library, and holistic site experience development.
  • Participate in design team reviews/critiques at various stages of UX and visual design phases to maintain a balanced and holistic product and brand overview.

SKILLS & EXPERIENCE:

  • You have 3-6 years of experience as a user-experience designer who has experience designing for desktop, mobile web, and native mobile experiences.
  • You have a Bachelor’s or Master’s Degree in Product Design, Graphic Design, Interaction Design, or a related field (or equivalent proven field experience).
  • You have experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes
  • You are proficient  in Sketch, InVision, Zeplin, usertesting.com. Additional programs (Photoshop & Illustrator) a plus.
  • You have a working knowledge of HTML, CSS, and JavaScript; iOS, Android.
  • You have a passion for research and have facilitated user testing and studies/analysis of user feedback
    and behavior.
  • You process quantitative as well as qualitative data alongside empathy as a driver to distill into innovative, user-centric solutions.
  • You are a strategic design thinker, a collaborator and a champion of the user who possess well-developed conceptual execution abilities and can confidently iterate on assets that deliver the simplest, most usable, high-value experience for our user.
  • You are an excellent communicator, capable of presenting your ideas clearly and in the context of usability, expressed user value and brand value proposition, while also anticipating your team and manager’s needs by communicating early and often.

Please provide supporting portfolio link.

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From generous parental leave benefits, to free snacks and company outings, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE SR. PRODUCT DESIGNER ROLE AND OUR TEAM:

We are looking for a full-stack product designer who wants to build great products that matter! Product designers at The Knot are empowered partners who work closely with product managers, researchers, and developers on our agile squads. We believe in collaboration and solving the most important problems – your role will be to serve as the loudest advocate for all of our users and customers and bring them a delightful experience at every level. This is a great opportunity to be a part of a mid-size, entrepreneurial company with a lively start-up feel and to create user-first digital products for an industry-leading brand.

RESPONSIBILITIES:

Be a great product squad partner

  • Work as a partner in an autonomous product organization and contribute at both a strategic and tactical level. We’ll expect you to generate ideas, help define requirements, and lead design initiatives for a fast-paced product squad that is building a vibrant two-sided marketplace. Day to day work includes producing wireframes and user flows, detailed UI work for web and iOS, prototyping at varying levels of fidelity, and conducting user tests to gather feedback.
  • Lead and facilitate collaborative design sessions that include a broad range of your colleagues – developers, product managers, marketing partners, and business stakeholders. We regularly conduct journey mapping sessions, design studios, design sprints, and user story mapping sessions – it’s all part of our process.

Be a great product designer

  • Know and love our users and customers – understand their pain points, synthesize their feedback, and above all, be their champions.
  • Research, test, learn, iterate. Repeat. We can always improve and provide more value.
  • Confidently present and discuss your design solutions with stakeholders and colleagues.
  • Maintain a spirit of shared ownership, cooperation, and accountability through all phases of the product development process.

Be a great design team partner

  • Contribute to the brand’s visual language and cohesive user experience as an ongoing creative endeavor through the honing of our brand digital guidelines, the growth of our pattern library, and holistic site experience.
  • Participate in design team reviews/critiques at various stages of UX and visual design phases to maintain a balanced, cohesive, and unified product.

SKILLS & EXPERIENCE:

  • You have 3-6 years of experience as a user-experience designer who has experience designing for desktop, mobile web, and native iOS app experiences.
  • You have a Bachelor’s or Master’s Degree in Product Design, Graphic Design, Interaction Design, or a related field (or equivalent proven field experience).
  • You have experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes.
  • You are proficient in Sketch, InVision, Zeplin, usertesting.com. Additional programs (Photoshop & Illustrator) a plus.
  • You have a working knowledge of HTML, CSS, and JavaScript; iOS, Android. We won’t expect you to code, but familiarity is always a plus.
  • You have a passion for research and have facilitated user testing and studies/analysis of user feedback and behavior.
  • You are a strategic design thinker, a collaborator and a champion of the user.
  • You are an excellent communicator, capable of presenting your ideas clearly and in the context of usability, expressed user value and brand value proposition, while also anticipating your team and manager’s needs by communicating early and often.

Please provide supporting portfolio link or a PDF version of your cases studies.

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples, wedding guests, and business partners depend on us. They're all in. So are we.

RESPONSIBILITIES:

  • Put the user first. Always.
  • There is a huge opportunity in weddings to address real pain points with great products that also drive substantial revenue.
  • Take on a great mix of forward-thinking strategy and highly creative, design-centered feature development.
  • Work closely with our outstanding User Science, Sales, and Marketing teams to gain feedback and insights directly from users.
  • Grow with us. We make product managers masters of the craft.
  • Iterate on a scale product while also launching new innovations.

SKILLS & EXPERIENCE:

  • You’ve been in Product a solid five years.
  • You are obsessed with simplicity.
  • You make data-driven product decisions (Mixpanel, Segment, Flurry).
  • You have worked on multiple web & mobile consumer products.
  • The prospect of getting to know your users is exciting, and you’ve got experience with user science tools + methods.
  • You’re a prioritizer and have great instincts when it comes to what matters.
  • You’re conversant in HTML, CSS, JavaScript, and APIs.
  • Rapid-prototyping tools like Sketch, InVision, and Framer really rev your engine.

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office. The Knot is an excellent brand -- more than 2/3 of brides in America know about The Knot before they’re even engaged!

WHY WE LOVE WORKING AT XO GROUP INC:

Every year, millions of brides, newlyweds, and first-time parents visit The Knot, The Nest, and The Bump for guidance and advice during some of the most important moments in their lives.  Here at XO Group, we strive to give our customers a best in class user experience to make these moments even more special.  We are highly focused on building a user-centric, content rich, mobile first organization with a refreshing, fun and entrepreneurial work culture.  Connect yourself to work that matters!

ABOUT THE SR. PRODUCT MANAGER ROLE AND OUR TEAM:

XO Group is seeking a creative Sr. Product Manager to lead and execute against a vision that will transform the way couples connect and collaborate with wedding pros. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our growing Austin location.

As a member of the talented, entrepreneurial XO family, you will shape our product by solving user problems, first and foremost. You’ll oversee strategy and execution for The Knot’s Vendor Experience. This is a high priority, high visibility position. You will join an experienced and talented squad leadership team (engineering, design, product marketing) to drive forward a full-stack product (web + iOS + Android) that our Vendors use to manage their storefronts and connect with couples. As a product leader on highly trafficked features, including wedding pro search, conversations, and reviews, you will partner with XO’s Executive team to ensure The Knot stays #1 for finding local wedding pros. You will do a deep dive, on both our engaged couples who are planning their wedding, and our wedding pros who make it all happen.

  • We are #1 in a $70B wedding industry, with powerful brand recognition and tremendous user engagement.
  • We are a product-oriented tech company, and believe that high value products for our users translates to high value for our company.
  • We believe in developing great people, and opportunities for growth are everywhere.

RESPONSIBILITIES:

  • Put the user first. Always.
  • There is a huge opportunity in our Vendor-facing platform, to address real pain points with great products that also drive substantial revenue.
  • Take on a great mix of forward-thinking strategy and highly creative, design-centered feature development.
  • Work closely with our outstanding User Science, Sales, and Marketing teams to gain feedback and insights directly from users.
  • Grow with us. We make product managers masters of the craft.
  • Iterate on a scale product while also launching new innovations.
  • Understand The Knot’s strategy and marketplace dynamics, as well as how it relates to the mission of the team.
  • Manage initiatives on The Knot Local, a giant revenue driver with high visibility and exposure.
  • Work to simplify the lives of over 300K small businesses and entrepreneurs who make up our wedding pro network, by transforming the way they work.

SKILLS & EXPERIENCE:

  • You have at least 3 solid years of Product Management experience.
  • You are obsessed with simplicity.
  • You make data-driven product decisions (Mixpanel, Segment, Google Analytics, Birst).
  • You have worked on web & mobile B2B2C software products and / or consumer marketplaces.
  • The prospect of getting to know your users is exciting, and you’ve got experience with user science tools + methods.
  • You’re have great instincts when it comes to building what matters.
  • You’re conversant in HTML, CSS, JavaScript, and APIs.
  • Rapid-prototyping tools like Sketch and InVision are tools you’ve used in the past to communicate value and iterate on ideas.
  • You are a confident and effective communicator. You inspire action and build trust with various audiences, including our sales team, stakeholders, and execs.

BENEFITS & PERKS:

Things you’ll like a lot!  

  • Health benefits, 401k, Employee Stock Purchase Plan, free drinks and snacks, learning events, volunteering opportunities, and a mentorship program.

Things you’ll love!

  • Amazing coworkers, unlimited vacation, weekly happy hours, transparent and approachable executives