WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ACCOUNT EXECUTIVE ROLE AND THE GIGMASTERS TEAM:

XO Group’s GigMasters is seeking an Account Executive located in our NYC office. We are looking for a go-getter with a strong background in closing high-volume sales -specifically new accounts.  You own the cold call and can close deals in the blink of an eye. Others characterize you as a people person who can build relationships quickly in order to reach sales targets and boost GigMasters market presence.

WHO WE ARE:

GigMasters was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

GigMasters, recently acquired by XO Group, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. GigMasters empowers people to make a living doing what they love, and we take pride in being able to do so.

RESPONSIBILITIES:

  • Able to meet and exceed all sales and performance goals on a consistent basis
  • Educate potential clients on the value of GigMasters and  how our partnership can grow their business
  • Give prospective clients a strong, crisp and  on point presentation over the phone
  • Be inquisitive, confident and know how to ask great questions to uncover the prospects needs
  • Eloquently convince the client why GigMasters is the right company for them to work with
  • Committed to prospecting  and cold calling in order to increase our market presence across an assigned region
  • Be persistent - consistently following up with potential clients to close sales
  • Know how to make a recommendation based on the customer’s needs and customize a plan for the client

SKILLS & EXPERIENCE:

  • 2+ years sales experience (outbound phone sales a plus)
  • College degree preferred
  • Past experience in high-volume sales on a daily /weekly basis
  • Ability to work in a fast-paced environment
  • Driven and Self-Motivated
  • Proven track record of closing new accounts
  • CRM software experience a plus
  • A team player mentality and good communication skills a must

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ACCOUNT SERVICES ROLE ROLE AND OUR TEAM:

Are you obsessed with amazing customer service?  Are you goal-oriented, self-driven and thrilled by the pursuit of the sale? If yes, read on! GigMasters.com, based in South Norwalk, CT, is seeking a full-time Account Services rock star to join our growing department. The team’s mission is to be obsessively focused on providing the absolute best experience for GigMasters’ performers and clients, while also exceeding GigMasters’ monthly revenue goals. The ideal candidate will have 1-2 years of experience in a customer-facing, event planning or inside sales role, a positive attitude and a strong desire to wow users.

WHO WE ARE:

GigMasters was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

GigMasters, recently acquired by XO Group, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. GigMasters empowers people to make a living doing what they love, and we take pride in being able to do so.

RESPONSIBILITIES:

  • Field inbound questions from members, clients and prospects via phone and email
  • Proactively engage members, clients and prospects via phone and email
  • Help GigMasters clients find and book the perfect vendors for their special events
  • Sell new memberships and Featured Profiles to prospective members
  • Assist existing members with renewal and membership-related issues
  • Encourage existing members to upgrade their memberships
  • Ensure service inquiries are handled timely and accurately - with a smile of course!
  • Suggest efficiency improvements, working with manager to determine best ways to implement
  • Ensure all tasks are kept up on a daily basis. Develop ways to make tasks more efficient, when possible

SKILLS & EXPERIENCE:

  • Exceptional problem-solving skills
  • Strong communications skills, both written and oral
  • Highly detail-oriented
  • Positive attitude
  • Strong work ethic
  • Bachelor’s degree or higher
  • 1-2 years of experience in a customer-facing, event-planning or inside sales role preferred
  • Experience with ecommerce sales and metrics preferred
  • Proficiency in MS Word, Excel and Outlook

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE NATIONAL ACCOUNT EXECUTIVE ROLE AND OUR TEAM:

XO Group is seeking an Account Executive located in NYC. The qualified candidate will be a high energy executive who has experience and existing relationships with senior level clients as well as in the agency/media buying community and who thrives in working in a fast paced digital media environment.

RESPONSIBILITIES:

  • Using your deep consultative sales skills, demonstrate the unique value proposition XO Group brings to drive revenue in both endemic and non-endemic categories
  • Assist in the development of revenue growth strategies for our digital and print properties
  • Develop a strong pipeline of qualified advertising prospects
  • Identify and cultivate new revenue opportunities with a category focus (i.e. Finance, Auto, CPG, Beauty, etc.) to source business with both new and existing clients    
  • Own client relationships through strategic management and leadership
  • Utilize existing client and agency relationships to drive large, long-term deals with top advertisers
  • Manage sales pipeline, utilize Salesforce, and communicate monthly, quarterly and annual revenue projections
  • Guide the creation of dynamic and persuasive presentations and stories that demonstrate the value of XO Group to clients
  • Frequent short trips to attend meetings with customers

SKILLS & EXPERIENCE:

  • Love of marketing and solutions-oriented, consultative selling
  • Minimum of 7 years in media sales
  • Excellent verbal and written communication skills, strong understanding of digital landscape, basic knowledge of Salesforce
  • Strong cross-functional and collaborative track record, team-player, able to multitask
  • Deep relationships with agencies and clients, preferably in Insurance, Finance, Auto, CPG and Beauty

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE NATIONAL ACCOUNT EXECUTIVE ROLE AND OUR TEAM:

XO Group is seeking an Account Executive located in NYC. The qualified candidate will be a high energy executive who has experience and existing relationships with senior level clients as well as in the agency/media buying community and who thrives in working in a fast paced digital media environment.

RESPONSIBILITIES:

  • Using your deep consultative sales skills, demonstrate the unique value proposition XO Group brings to drive programmatic revenue
  • Responsible for building and managing relationships with relevant programmatic demand sources, including clients, agencies and DSPs.
  • Structure packages and sell XO inventory via Programmatic Guaranteed and Private Marketplace.
  • Funnel demand side feedback to appropriate XO teams to identify areas for ad product and ad platform enhancements.
  • Work closely with a cross-functional team of company stakeholders (Sales, Account Strategy, Revenue Operations, Legal, Accounting and Ad Operations) to deliver programmatic revenue.
  • Serve as a programmatic subject matter expert within the company on key programmatic business trends and best practices.  
  • Train the Sales Team on packaging and selling programmatically.  As needed, join other sellers on sales calls with programmatic buyers.
  • Work with Marketing and Account Strategy to produce sales collateral (insights, media plans and post-campaign reports), as appropriate, for Programmatic buys.

SKILLS & EXPERIENCE:

  • 6+ years of digital media/cross-platform sales or buying experience (with 3+ years of digital experience in programmatic ad sales, revenue operations and/or business development)
  • Solid grasp of the programmatic media ecosystem and experience working DSPs, SSPs, DMPs and trading desks.
  • Proven ability to meet or exceed sales goals as determined by management.
  • Able to easily create prospect lists and new revenue opportunities.
  • Should possess a database of digital agency, strategy and client decision-makers.
  • Strong analytical skills, ability to easily negotiate and optimize for performance and yield.  
  • Excellent verbal / written communication and presentation skills, ability to communicate complex situations into simple terms.
  • Love of marketing and solutions-oriented, consultative selling
  • Strong cross-functional and collaborative track record, team-player, able to multitask

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.