WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ACCOUNT EXECUTIVE ROLE AND THE GIGMASTERS TEAM:

XO Group’s GigMasters is seeking an Account Executive located in our NYC office. We are looking for a go-getter with a strong background in closing high-volume sales -specifically new accounts.  You own the cold call and can close deals in the blink of an eye. Others characterize you as a people person who can build relationships quickly in order to reach sales targets and boost GigMasters market presence.

WHO WE ARE:

GigMasters was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

GigMasters, recently acquired by XO Group, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. GigMasters empowers people to make a living doing what they love, and we take pride in being able to do so.

RESPONSIBILITIES:

  • Able to meet and exceed all sales and performance goals on a consistent basis
  • Educate potential clients on the value of GigMasters and  how our partnership can grow their business
  • Give prospective clients a strong, crisp and  on point presentation over the phone
  • Be inquisitive, confident and know how to ask great questions to uncover the prospects needs
  • Eloquently convince the client why GigMasters is the right company for them to work with
  • Committed to prospecting  and cold calling in order to increase our market presence across an assigned region
  • Be persistent - consistently following up with potential clients to close sales
  • Know how to make a recommendation based on the customer’s needs and customize a plan for the client

SKILLS & EXPERIENCE:

  • 2+ years sales experience (outbound phone sales a plus)
  • College degree preferred
  • Past experience in high-volume sales on a daily /weekly basis
  • Ability to work in a fast-paced environment
  • Driven and Self-Motivated
  • Proven track record of closing new accounts
  • CRM software experience a plus
  • A team player mentality and good communication skills a must

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

ACCOUNT MANAGER

XO Group Inc. (The Knot, The Bump, and The Nest) is looking for an Account Manager to join our Account Management team based in NY. This role will partner with the National Sales and Sales Planning teams and will support all post-sale and optimization efforts for a key set of accounts. This is a client facing role, focused on all post-sale activity and optimization between campaign launch and wrap- up. The ideal candidate is extremely analytical and a self-starter, with a passion for digital advertising, performance and client satisfaction.

 

Responsibilities:

  • Be the main point of contact for clients post-sale
  • Be an active participant in seamless handoff with the Sales Planner for post-sale execution
  • Be an expert in our ad product offerings
  • Ensure client satisfaction through excellent post-sale service:
    • Plan and run kick-off calls with clients
    • Confirm creative specs and asset deadlines for clients to gather assets
    • Ensure appropriate internal teams (Ad Ops, Studio, Email Ops, Social, Tech, Print Production) have the right assets with sufficient turnaround time for campaign deployment
    • Communicate with agencies/clients and outside vendors as needed for implementation of custom elements, specific tracking needs
    • Ensure all campaign line items launch on time, and provide clients with proof of launch
    • Manage creative revisions
    • Ensure order is kept up to date in order management system for accurate revenue recognition and billing purposes
  • Monitor delivery pacing and performance to ensure we hit delivery and performance goals and that client’s campaign KPIs are met. Make recommendations to clients to optimize as needed
  • Troubleshoot as needed to ensure campaign success - work with internal teams to deliver solutions to client
  • Share campaign insights with pre-sales teams via weekly team calls and wrap-up reports, to help pre-sales teams successfully generate the next renewal and/or up-sell the client
  • Maintain a positive, customer-centric attitude while being solutions-oriented

 

 

Desired Skills and Qualifications

  • 1-3 years of relevant professional experience, sales support in digital advertising preferred
  • BS, preferred in Marketing or Business (or other related fields)
  • Ability to multi-task across multiple projects and stakeholders
  • Strong attention to detail
  • Experience with Digital Ad Products, Technologies and Systems (Salesforce, Operative, MOAT, DFP, 3rd party Ad Servers/Tags/Tracking, paid media on social)
  • Excellent organization, communication, and analytical skills
  • Proficient in PowerPoint, Word, Excel, Google suite

 

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle for your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

 

 

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ACCOUNT SERVICES ROLE ROLE AND OUR TEAM:

Are you obsessed with amazing customer service?  Are you goal-oriented, self-driven and thrilled by the pursuit of the sale? If yes, read on! GigMasters.com, based in South Norwalk, CT, is seeking a full-time Account Services rock star to join our growing department. The team’s mission is to be obsessively focused on providing the absolute best experience for GigMasters’ performers and clients, while also exceeding GigMasters’ monthly revenue goals. The ideal candidate will have 1-2 years of experience in a customer-facing, event planning or inside sales role, a positive attitude and a strong desire to wow users.

WHO WE ARE:

GigMasters was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

GigMasters, recently acquired by XO Group, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. GigMasters empowers people to make a living doing what they love, and we take pride in being able to do so.

RESPONSIBILITIES:

  • Field inbound questions from members, clients and prospects via phone and email
  • Proactively engage members, clients and prospects via phone and email
  • Help GigMasters clients find and book the perfect vendors for their special events
  • Sell new memberships and Featured Profiles to prospective members
  • Assist existing members with renewal and membership-related issues
  • Encourage existing members to upgrade their memberships
  • Ensure service inquiries are handled timely and accurately - with a smile of course!
  • Suggest efficiency improvements, working with manager to determine best ways to implement
  • Ensure all tasks are kept up on a daily basis. Develop ways to make tasks more efficient, when possible

SKILLS & EXPERIENCE:

  • Exceptional problem-solving skills
  • Strong communications skills, both written and oral
  • Highly detail-oriented
  • Positive attitude
  • Strong work ethic
  • Bachelor’s degree or higher
  • 1-2 years of experience in a customer-facing, event-planning or inside sales role preferred
  • Experience with ecommerce sales and metrics preferred
  • Proficiency in MS Word, Excel and Outlook

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits, to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

The Account Strategist Team

The Account Strategist Team is dedicated to working with our local vendors all across the country ensuring they have the best experience with The Knot. We work closely with  local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.  

 

The Account Strategist Position

The Account Strategist is responsible for providing superior customer service, marketing insights, basic tech-support to local wedding pro’s!  You’ll work closely with Account Executive(s) and local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.  This position is a vital role in retaining customers, collecting online ad assets, upselling current clients and surpassing your customers’ expectations!

 

The Account Strategist  responsibilities

  • Accurately, efficiently and professionally answer all incoming calls and emails
  • Upsell current clients to new products to enhance their business
  • Save current customers from cancelling their partnership
  • Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
  • Assist customers or situations with a calm and professional demeanor

 

The Account Strategist  qualifications

  • Able to work in a fast-paced work environment
  • Ability to multi-task and excellent time management skills
  • Excellent verbal and written communication skills
  • Customer Service experience required, preferably experience in advertising or marketing
  • Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
  • Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
  • Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
  • Must be able to work independently
  • College degree preferred

 

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From generous parental leave benefits, to free snacks and company outings, we believe in happiness above all else—in and out of the office.

   

 

This role is based in our Austin, TX office.

 

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal, to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

The Client Billing Specialist Team

The Client Billing Specialist team works daily to resolve past due balances on customer accounts.  Our goal is to collect money for the sales team and ensure customer’s billing accounts are up to date.  The CBS role works directly with business owners across the country and has a direct relationship with them.  We pride ourselves on excellent customer service and do what we can to maintain our loyal client base while working to meet business needs.

The Client Billing Specialist Position

If you are someone who enjoys seeing the reward of persistence and who isn’t afraid to pick up the phone and speak with people from all over the country, this position is perfect for you. This role is an integral part of our sales team and impacts our bottom line.  The Client Billing Specialist will contact customers in regards to past due balances on their account, while providing excellent customer service to other team members and our valued advertisers. You’ll also have your own accounts, the perfect chance to make this position your own.  Bonus opportunities for individual performance too!

What You'll Do:

  • Work directly with our users to resolve outstanding invoices or billing questions via phone and email
  • Provide excellent customer service and make our users the center of everything you do
  • Process CC and ACH payments and update payment and contact information as needed
  • Track daily progress via Salesforce
  • Work with members of the Customer Service and Sales team to assure all customer needs are met
  • Other duties as assigned

What You'll Bring to the Table:

  • Professional written and verbal communication with both internal and external customers
  • Self-motivated and highly organized team player
  • Ability to learn processes and systems quickly
  • Ability and desire to research accounts to get to the root cause of the customer issue
  • Experience using and navigating multiple computer systems
  • Experience in customer collections is a plus
  • Experience using Salesforce is a plus
  • Experience in Zuora Billing system is a plus.
  • Ability to work general business hours Monday - Friday

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From generous parental leave benefits, to free snacks and company outings, we believe in happiness above all else—in and out of the office.

DIGITAL PRODUCTION ASSOCIATE

 

XO Group Inc. (The Knot, The Bump, and The Nest) is looking for a Digital Production Coordinator to join our Account Management team based in NY. This role will work hand-in-hand with Account Managers in our National Strategy & Operations team to support the building and delivering of ad creatives to launch across our sites. The ideal candidate is exceptionally organized and detail-oriented, enjoys working with dynamic ad products, and is skilled in managing a full workload with competing deadlines.

 

Responsibilities

  • Be an expert in our ad products and service level agreements
  • Be tightly coordinated with the Account Manager on the collection of all creative assets from clients and agencies, to ensure our internal execution teams (Ad Ops / Trafficking, Email Ops, Social, Design, Studio) have what they need for timely campaign deployment and campaign revisions
  • Stay on top of campaign launches by reviewing order management system
  • Outline trafficking instructions for timely launches, including aligning 3rd party tags and tracking to insertion orders
  • Create comprehensive design briefs for custom ad builds, including high-impact banners, emails, native advertisements, sweepstakes pages, and social promotions
  • Support the building of emails, native ads, sweepstakes and custom content hubs
  • Problem-solve by working with internal teams to deliver solutions that work for clients

 

Desired Skills and Qualifications

  • 1-2 years of relevant professional experience, sales support or ad trafficking in digital advertising preferred
  • BS, preferred in Marketing or Business (or other related fields)
  • Ability to multi-task across multiple projects, stakeholders, and systems
  • Strong attention to detail
  • Experience with Digital Ad Products, Technologies and Systems (Operative, MOAT, DFP, 3rd party Ad Servers/Tags/Tracking, social)
  • Excellent organization and communication skills
  • Proficient in PowerPoint, Word, Excel, Google suite

DIRECTOR, AD OPERATIONS & AD TECHNOLOGY

 

XO Group Inc. (The Knot, The Bump, and The Nest) is looking for a strong leader for the Director of Ad Operations & Ad Technology position in the National Strategy & Operations group. This person will be responsible for managing a team of production, platform, and trafficking operations specialists, while collaborating with product and yield leaders on strategies for new and existing opportunities. This role is responsible for our Ad Tech stack (including programmatic & data), keeping it current and evolving, and making sure we are conducting business in the best, most efficient way possible.

 

The ideal candidate has a very strong ad tech background, is a strategic thinker and comfortable working across a variety of platforms and systems. This person is a solutions-oriented problem-solver who is not afraid to roll up their sleeves to get to the right answer or resolve an issue and is focused on performance driven outcomes for our national advertisers.

Responsibilities and oversight include:

  • Manage the implementation of new ad & data technologies in the ad stack, across direct and programmatic sold inventory. This role needs to work easily with cross-functional leaders in product and engineering.
  • Provide product managers with operationally efficient ad specifications
  • Communicate the impact business policy changes have on the advertising business
  • Manage vendor relationships
  • Drive efficiency in the sales lifecycle
  • Build data structures to maximize business intelligence and ad targeting capabilities
  • Knowledgeable of ad industry trends to capitalize on revenue opportunities
  • Attract, retain, develop and motivate the team. Exhibits leadership skills to nurture talent and provide development guidance and career planning for each individual team member.
  • Successfully manage a multi-location team in NY and China
  • Provide direction and problem-solving support, coaching the team to work thoughtfully, independently and productively
  • Train the team in techniques to ensure accurate results, consistent support, and client satisfaction
  • Push for consistent process improvement and set relevant policies for the team
  • Operate with a sense of urgency and purpose, tie team activities to overarching business goals and strategies

Qualifications

  • BS/BA or equivalent in marketing, business, technology or other related fields
  • 8+ years experience in a technical or ad ops role in an online environment
  • Deep knowledge of ad serving and data technologies, DFP, DMP and AdX experience required. Enthusiastic, professional demeanor and experience working in a client-oriented setting (internal or external)
  • Demonstrated success working in a fast-paced business environment
  • Proficiency in basic HTML, data structures, Javascript, HTTP Request and Advanced MS Excel (Power Pivots/VLOOKUP)

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

 

ABOUT THE ROLE AND OUR TEAM:

XO Group is seeking a seasoned Commerce Partnerships Director based in our NYC office.  As our Commerce Partnerships Director, you will have experience and success in driving significant and profitable business growth. We are looking for a high energy leader who has deep experience in scaling E-Commerce businesses, strong affiliate relationships, and who thrives in working in an ever-changing digital media environment. You will be responsible for leading our expansion into Commerce via our owned and operated channels as well as via partnerships.

 

RESPONSIBILITIES:

  • Mentor and coach your team by implementing eCommerce best practices and frameworks for deal evaluation
  • Represent the Commerce organization in internal meetings; articulate needs and goals to matrixed partners
  • Help develop and implement internal process while also digging in to help get things done quickly
  • Own the Commerce P&L and communicate monthly, quarterly and annual revenue projections to finance and executive leadership
  • Use your relationships and negotiation skills to grow existing partnerships as well as source, close, and develop new partnerships
  • Communicate industry opportunities to management and facilitate initiatives designed to position the company for success
  • Partner with our Product organization to help shape product development in support of Commerce needs
  • Frequent short trips to attend partner meetings

 

SKILLS & EXPERIENCE:

  • Love and deep experience in scaling eCommerce business  
  • Minimum of 10 years in digital/eCommerce with 3+ years management experience
  • Strong understanding of affiliate models
  • Adept at utilizing analytics tools and creating financial models
  • Excellent verbal and written communication skills
  • Strong cross-functional and collaborative track record, team-player

 

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle for your quest to grow and develop. By being here, you make our company stronger.

 

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at XO Group, we truly believe in doing work that matters. Through our family of brands—The Knot, The Nest, The Bump, GigMasters, and How He Asked—we inspire, inform, and cheer on our community as they move through life’s most amazing milestones. From the proposal to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE LOCAL SALES EXECUTIVE ROLE AND OUR TEAM:

We are looking for a go-getter with a strong background in closing high-volume sales, specifically new accounts. Having online advertising experience is ideal. You own the cold call and can close deals in the blink of an eye. Others characterize you as a people person, and you can easily build relations with managers and local businesses in order to reach sales targets and boost The Knot’s market presence.

This role is located in Austin, Texas where you will have the opportunity to take on The Knot from an inside sales role.

RESPONSIBILITIES:

  • Give prospective clients a strong, crisp & on point presentation over the phone
  • Hold yourself accountable to meet and exceed all sales and performance goals on a consistent basis
  • Educate potential clients on the value of the Knot & how our partnership can grow their business
  • Be inquisitive, confident and know how to ask great questions to uncover the client need and be able to eloquently convince the client why The Knot is the right place to advertise
  • Committed to prospecting & cold calling in order to increase our market presence across your assigned region
  • Be persistent - consistently following up with potential clients to close sales is just want you do
  • Know how to make a recommendation based on the customer’s needs/customize a plan for the client

SKILLS & EXPERIENCE:

  • Past experience selling multi-media advertising platforms
  • Experience in consultative, high-volume sales on a daily, weekly basis
  • Proven track record of prospecting and closing new accounts
  • CRM software experience, Salesforce a plus
  • Previous experience selling a digital-based advertising solution in a transaction marketplace a plus
  • College degree preferred
  • Minimum 1 years advertising sales, 1-year outbound call experience
  • Experience in the wedding/bridal industry a plus

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From generous parental leave benefits to free snacks and company outings, we believe in happiness above all else—in and out of the office.

SALES PLANNER

XO Group Inc. (The Knot, The Bump, and The Nest) is looking for a Sales Planner based in NY to partner with the National Sales team and support all pre-sales efforts for a key set of accounts. This is a client facing role, focused on pre-sale activity between initial pitch and contract signing. The ideal candidate is an extremely organized, self-starter, with a passion for sales, marketing, and closing business!

 

Responsibilities:

  • Prepare for and join client meetings
  • Participate in brainstorms with clients and sales
  • Be an expert on our ad product offerings
  • Strategize on packages and product combinations to meet client objectives
  • Build out media plans in the order management system
  • Secure inventory availability and reservation
  • Ensure adequate timelines for launch
  • Provide creative specs to clients
  • Coordinate internal approvals for deal exceptions
  • Work through contract terms with clients and legal
  • Answer client and sales requests regarding capabilities
  • Coordinate seamless hand-off to Account Management for post-sale execution

Desired Skills and Qualifications

  • 1-3 years of relevant professional experience, sales support in digital advertising preferred
  • BS, preferred in Marketing or Business (or other related fields)
  • Ability to multi-task across multiple projects and stakeholders
  • Strong attention to detail
  • Experience with Digital Ad Products / Marketing and Sales Systems (Salesforce / Operative)
  • Excellent organization and communication skills
  • Proficient in PowerPoint, Word, Excel, Google suite

 

WHAT WE LOVE ABOUT YOU:

  • You love our users. You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You do the right thing. You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You debate it.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get the right answer.
  • You own your outcomes.  You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You make fast decisions. You are an effective and timely communicator. You understand how to collaborate, compromise, and escalate when needed.
  • You get better every day.  You welcome the gift of feedback. You never settle for your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

You’ll hear a lot about culture and perks from other companies, but we like to think of it as the XO way of life. From unlimited vacation and generous parental leave benefits to free snacks and Thirsty Thursdays, we believe in happiness above all else—in and out of the office.